Recent Projects

I've had the opportunity to deliver innovative and transformative results spanning industry, functionality, and geography.

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KIPP DC

Working as the Director of Special Projects, I lead several vendors through the procurement and project execution phases. I managed the HRIS extract for 15 years of historical data, lead the vendor selection process for $200K payroll business process re-engineering project, and developed a new financial reconciliation process to track $72M in real property utilizing a new BIS encompassing 725,000 square feet. I also developed and facilitated numerous team all hands and leadership step backs. I lead the talent related change management process of a school turnaround including staff assessments, interviews, communications, and compliance. 

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THE SEED FOUNDATION

Through a fellowship with Education Pioneers, I worked directly with senior leadership to facilitate an organizational workshop to codify core values across three autonomous schools and headquarters as part of 5 year strategic initiative to grow and sustain the network.  I also developed a high level change management plan to implement the 5 year strategic initiative and conducted market analysis to identify new sustainable revenue streams and business models for The Foundation.

WASHINGTON, D.C. GOVERNMENT

As part of the Department of Human Services, Office of Information Systems, facilitated the development and deployment of several DC DHS web based applications through project management, requirements management, and change management. I worked directly with government stakeholders and contractors to deliver complex system solutions impacting over 25,000 citizens totaling nearly $267M in benefits annually.

HOMECARE BY PROS, INC.

Anticipating considerable growth in the home healthcare industry, I worked directly with the small business owner to develop and execute a detailed optimization strategy that includes technology modernization, process improvement, and market expansion. Still in the early stages of implementation, expected benefits to the business include improved operational efficiency, increased data quality, and higher profit margins.

HOMECARE BY PROS, INC.

Anticipating considerable growth in the home healthcare industry, I worked directly with the small business owner to develop and execute a detailed optimization strategy that includes technology modernization, process improvement, and market expansion. Still in the early stages of implementation, expected benefits to the business include improved operational efficiency, increased data quality, and higher profit margins.

USDA 

While supporting the Department's broader intra-agency mordenization efforts (FSA FMMI and FNS MIDAS), I managed delivery of various project management work products and organizational change management solutions in an SAP environment.  My work helped USDA improve financial management performance with a modern, core financial management system that ultimately helps maximize the US agricultural economy.

USDA 

While supporting the Department's broader intra-agency mordenization efforts (FSA FMMI and FNS MIDAS), I managed delivery of various project management work products and organizational change management solutions in an SAP environment.  My work helped USDA improve financial management performance with a modern, core financial management system that ultimately helps maximize the US agricultural economy.

INTERNAL REVENUE SERVICE 

As part of an ongoing system devolpment initiative to update IRS tax processing technology, I provided comprehensive PMO strategy and support to senior level stakeholders for the Customer Account Data Engine (CADE 2). The efforts of my team will lead to improved data integrity and significantly expedited tax return processing that could soon redefine the refund anticipation loan industry. 

MBA's WITHOUT BORDERS

Providing skill-based, pro bono consulting an emerging market, I delivered technical expertise and support to the National Board of Small Scale Industry (NBSSI) in Ghana. My team worked collaboratively with local entrepreneurs, government, and other stakeholders to design a robust business development training program to facilitate economic growth in the small business sector.  

COCA-COLA ENTERPRISES

Working within the business behind the bottle, I lead several system development efforts by executing Requirements Analysis and Project Management oversight for external vendor Proof of Concepts. My efforts helped to facilitate the seamless integration of Coca-Cola's Customer Relationship Management (CRM) package into it's extensive SAP Enterprise Resource Planning (ERP) system.

HOUSTON ZOO

Responding to demographic trends and shifts in entertainment consumption, my team and I developed a comprehensive attendance and membership growth strategy for several identified target markets throughout Houston. With our recommendations as the basis, the Houston Zoo was able to implement a revamped marketing strategy to penetrate a lucrative market segment and enjoy its eighth consecutive year of increased attendance

DEPARTMENT OF NAVY

Operating under the DON umbrella, performed requirements management, functional testing, and organizational change management for the implementation of Navy ERP, as well as PMO support and requirements analysis for Base Realignment And Closure (BRAC) efforts at HQMC. My contributions were instrumental in developing the systems and processes to best maximize DON resources and taxpayer dollars.​

CONTACT ME FOR...

Consulting

Providing expert analysis and advice to tackle your tough questions.

Project Management

Managing the process to efficiently get your project done.

Strategy

Developing the blueprint to help you succeed.

Change Management

Navigating growth and transition by charting a course for your future.

Optimization

Maximizing resources to deliver your desired outcome.  

© 2016 by CROWNED, LLC

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